Terms and Conditions
Last Updated: 1/1/2026
1. General Information
These Terms & Conditions govern your use of our website, including our shop and any services we provide. By using our website or placing an order, you agree to these Terms. If you do not agree, please stop using the website.
2. Eligibility
You must be at least 18 years old to use our services or make purchases. By using our website, you confirm that you meet this requirement.
3. Products & Services
We offer products and/or services as described on our website. All product images, descriptions, and prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.
4. Orders & Payment
4.1 Order Acceptance
When you place an order, you agree to provide accurate and complete information. We may refuse, cancel, or adjust any order if necessary.
4.2 Payments
Orders must be paid using the available payment methods at checkout. Orders will not be processed until payment is successfully received. We are not responsible for delays caused by payment errors or failed transactions.
5. Delivery
5.1 Delivery Areas
We currently deliver products within Syria only.
5.2 Delivery Times
Estimated delivery times are shown during checkout. Actual delivery may vary due to availability, location, or unexpected delays.
5.3 Delivery Issues
If your product arrives damaged or incomplete, please contact us within [24 Hours] so we can assist you.
6. Returns, Refunds & Cancellations
Our return and refund policy applies to all orders:
- Returns or refunds are accepted only as described in our Return & Refund Policy.
- Customized or special-order items may not be returnable.
- Cancellations must be made before the product is shipped.
7. User Accounts
If you create an account on our website, you are responsible for keeping your login details secure. Notify us immediately if you suspect unauthorized use of your account. We are not responsible for losses resulting from failure to protect your account credentials.
8. User Content
Customer ratings, reviews, and comments are disabled on our website. Users cannot publish or upload content.
9. Privacy & Data Protection
We do not share, sell, or rent your personal data to third parties. Any information you provide is used only to process orders and operate our website. All data is stored securely and handled responsibly. For more details, see our Privacy Policy.
10. Intellectual Property
All website content—including images, text, designs, and logos—is the property of their copyright holders and content providers. You may not reproduce or distribute any content without written permission.
11. Limitation of Liability
To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages. We do not guarantee that the website will be free from errors, interruptions, or security risks. Use of the website is at your own risk.
12. Changes to These Terms
We may update these Terms & Conditions at any time. Updates will be posted on this page with an updated “Last Updated” date. Continued use of the website means you accept the revised Terms.
13. Governing Law
These Terms are governed by the laws of Syria. Any disputes will be handled by the courts of [Damascus], unless otherwise required by law.
14. Contact Information
If you have any questions, contact us using the info or form provided in home page.